Adaptability
Change is often unavoidable in the workplace and the ability to adapt is a vital skill for success in the modern work environment. It can often be daunting, but these tips can help you develop your adaptability.

Learning outcomes
- The meaning of adaptability as a workplace behaviour and what it looks like in practice.
- The importance of adaptability in the workplace.
- Different ways in which you can develop your adaptability.
- The basics of emotional intelligence.
- The five 'domains' of emotional intelligence, as outlined by respected psychologist Daniel Goleman.
- How to understand and control your own emotions, to make interactions with others more effective.
- How to recognise the emotions of others.
- How to use emotional intelligence in your day-to-day working life.