Know your business and its customers

Know your business and its customers

Course provided by Funzi

Summary overview

  • Online anytime

  • 2 hours study time

  • Cross-sector

  • £5.00

  • Level NA

About this course

Understand businesses in public, private and voluntary sectors: what missions and values are, how to act for the benefit of customers, and how to develop the right energy and attitude to succeed at your new job.

Learning outcomes

  1. Business awareness: what mission statements and values are
  2. The different business sectors: the public, the private and the voluntary sector
  3. Customer awareness: who an organisation’s customers are and what they want
  4. How to develop the right energy and attitude for business life
  5. Learn anywhere with our course optimised for mobile use - also accessible on desktop.