Managing complexity: A Systems Approach – introduction

Managing complexity: A Systems Approach – introduction

Course provided by Open University

Summary overview

  • Online anytime

  • 75 hours study time

  • Information technology

  • Free

  • Level 3

About this course

This free course, Managing complexity: A systems approach introduction, examines how systemic thinking and practice enables you to cope with the connections between things, events and ideas. 

Learning outcomes

  1. Draw a rich picture of a complex situation, review it, identify traps you have set for yourself within it, locate yourself and draw yourself in it.
  2. Ientify any stakes you have in a complex situation and any traps these stakes might set for the systems practitioner.
  3. Identify some systems-with-purpose in a complex situation.
  4. Draw a systems map, review it, and use it to prompt further questions.
  5. Identify the main objectives in drawing a diagram and the outcomes of systems maps, multiple-cause diagrams, rich pictures and control-model diagrams.
  6. Identify defects in systems maps and multiple-cause diagrams.
  7. Draw an influence diagram.
  8. Draw a multiple-cause diagram.
  9. Evaluate your diagramming skills.
  10. Use a sign graph to explore the relationships between variables in the case study.
  11. Draw and use a control-model diagram as a diagnostic tool.
  12. Develop your awareness of your own practices and their measures of performance.