Teamwork
Everyone knows that good teamworking is key to your organisation’s success, but it can be difficult to understand the role that each team member plays. Active listening is a crucial skill for any people manager. If you are working as part of a remote team, you will be aware that it brings several challenges too. Navigating all of these aspects to build an effective team is critical to a manager’s success.

Learning outcomes
- Teamworking.
- Use active listening to build understanding.
- Working as part of a remote team.
- Dealing with team conflict.